Home
Ticket Status
EnergoThemes.com
Nav
Please fill in the form below to open a new ticket.
Full Name:
(required)
*
Email Address:
(required)
*
Order ID of your purchased
theme license
(example:
9876
) :
(required)
*
Help Topic:
(required)
— Select a Help Topic —
1.VIVAshop theme support
2.VIVAshop installation service
*
Subject:
(required)
*
Message:
Please provide as much detail as possible so we can best assist you.
*
Store admin credentials:
Please provide your store administrator interface credentials in order to investigate your store.
You may create a temporary administrator account and/or password and disable the account and/or change the password once your ticket is resolved.
Administrator interface link (example:
mystore.com/myadmin.php
) :
*
Administrator email (example:
admin@mystore.com
) :
*
Administrator password (example:
myadminpass123
) :
*
Attachment:
Only one attachment possible. To send several files please include them in an archive and send the archive file.
By opening this support ticket I confirm that I have read, followed and agreed with the
12 rules
stated on the
Support Center
, and I understand and agree that I may be charged accordingly, as well as
I will not be answered my ticket
if I do not comply with the
12 rules
and the
Support Policy
.
